Submit your claim
Fill out the form below with your order number, contact info, and a few photos of the issue.
The process
How a Claim Works
We review it
Our team looks it over, usually within 1-2 business days, and confirms your coverage by email.
We make it right
Approved claims get a repair or a free replacement part shipped out, no runaround.
Back in the bag
You're dialed in again and back on the course, marking your spot like nothing happened.
The details
What's Covered
The lifetime guarantee covers your belt against defects in materials and workmanship under normal golf and everyday use.
Covered
- Magnetic buckle or ratchet mechanism failing under normal use
- Buckle hardware defects in materials or workmanship
- The catch no longer holding or locking properly
- Hardware finish failing prematurely (not normal wear)
Not Covered
- Normal cosmetic wear on the leather strap over time
- Damage from misuse, abuse, or accidents
- A strap cut shorter than your size (trim carefully!)
- Lost belts or items bought from unauthorized sellers
File a claim
